Free Shipping on all orders over $100!
We pay for your shipping on all orders over $100 shipped to the continental United States. Orders under $100 ship via UPS or USPS Ground for a flat fee $6.95 or USPS Priority Mail . Small packages may be shipped via USPS (the post office) at our discretion. We do not charge our customers handling fees if not stated otherwise.
Packages are shipped via UPS and USPS to the continental United States and USPS to all other destinations.
All orders placed before 2:00 PM EST Monday-Friday will be shipped the following business day. If you order on Saturday, Sunday, or on a Holiday, your order will ship the following business day. Our warehouse in located in Baltimore, MD. Please allow 2-7 business days to receive your package.
We guarantee that your package will be delivered to the address you provided to us. If your package is lost by the carrier, we'll replace it or offer you another purse for equal or lesser value FREE of charge!
Packages returned to us because of an incorrect or incomplete address may be assessed a 25% surcharge.
Every package we deliver has a USPS delivery confirmation or UPS tracking number. This is our proof of delivery. If your package is lost, and the carrier cannot give us confirmation of delivery, we will send you a replacement of your order at no cost to you. (If the carrier has proof of delivery, yet you say that you did not receive your package, you must file a claim directly with the carrier, using the delivery confirmation number we will provide for you). This guarantee does not cover replacement of items damaged by incorrect handling or carelessness.
1. You must allow enough time for the carrier to deliver your package. In the case of the USPS, it can take up to 10 business days to deliver your package. Please wait the required amount of time before notifying us of an undelivered package.
2. You must notify us by email if your package has not arrived, or if you received damaged merchandise. Email Isa@thepursepaparazzi.com.
3. Please don't try to file a false claim. We are informed as each package is delivered; we will be able to check if your package was delivered to you or not. If the carrier can provide confirmation that the package was delivered, we will not send a replacement. Likewise, we inspect each item before it ships. We can tell the difference between damage done in shipping and damage that had to be done by mishandling.