The Purse Paparazzi offers  an EXCHANGE ONLY policy.

We exercise a very strict quality control process to ensure that our customers receive the best purses, handbags and clutches. The items must be mailed back for exchange in its original condition.  No exceptions. We will NOT accept any purses that are not in its original condition.

Purses qualify for an exchange ONLY if its damaged, you received the wrong purse or if you changed your mind about your purchase. 

If you want to exchange your purse you need to contact us FIRST by calling/texting at 443-449-4148 or sending an email to Once our customer service department confirms you have a valid return, please follow the exchange process below. 


1. Send a picture of the wrong/damaged purse

2. Mail the purse back within 48 hours to P.O. Box 66223, Baltimore MD, 21239 

3.Go to and select your NEW purse for equal or lesser value

4. Email us at with your new purse pick

5. We will mail out your NEW purse within 72 hours of receiving your returned purse 


Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned purse. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed.

Thanks again for supporting the Purse Paparazzi! Have more questions? Contact Us! 

General Inquiries Contact: or

Speak to us LIVE 9:00am to 5:00pm
Call or text 443-449-4148